Return or exchange timeframes
Eligible return or exchange timeframes are from the date of purchase:
15 calendar days
- Desktop / Notebook computers
30 calendar days
- All other products
Products not eligible for return
- Opened Box items
- Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there!
- VR Headsets, Headphones, including Airpods, Earbuds and Over-the-Ear Products
- All Phones
- Face masks and disposable gloves
All refunds will be based upon your original payment method
- If a credit card was used as payment, a refund will be issued to that credit card within five business days of the return transaction.
Other important details
- JBBwell is not responsible for expenses, fees or additional costs incurred as a result of defective or incompatible products