Return Policy

Return or exchange timeframes

Eligible return or exchange timeframes are from the date of purchase:

15 calendar days

• Desktop / Notebook computers
• Tablets
• Electronic

30 calendar days

• All other products

 

Products not eligible for return

• Opened Box items
• Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there!
• VR Headsets, Headphones, including Airpods, Earbuds and Over-the-Ear Products
• Microphones 
• All Phones 
• Face masks and disposable gloves 

 

Refunds

All refunds will be based upon your original payment method

• If a credit card was used as payment, a refund will be issued to that credit card within five business days of the return transaction.

Other important details

• JBBwell is not responsible for expenses, fees or additional costs incurred as a result of defective or incompatible products